Information

If you require assistance please advise your airline at least 48 hours prior to departure.  For those passengers who have not advised their airline of their assistance requirements Glasgow Prestwick Airport will make every reasonable effort to provide assistance, however unbooked assistance is not guaranteed on the day of travel.

If you have pre-booked assistance with your airline, when you arrive at the airport please inform airport staff if you require assistance. They will ensure that you are fast-tracked through check-in, security and boarding for departing passengers and immigration for arriving passengers.

Glasgow Prestwick Airport produces a ‘Persons with reduced mobility, hidden and non-hidden disabilities – Users Guide’ (updated January 2019) to set out exactly what customers should expect when travelling through our Airport and to ensure our customers are able to access assistance as required.

To view this guide please click on the following link: Persons with reduced mobility hidden and non-hidden disabilities

We welcome guide and hearing dogs at the airport and we will endeavour to provide appropriate facilities on request. We recommend that you contact your airline to confirm that assistance dogs are allowed to travel. Find further information on travelling with guide dogs.

Glasgow Prestwick Airport produces a Disabled People’s Protection Policy’ (updated January 2019).