At Glasgow Prestwick Airport we believe that travel should be inclusive for all and we are committed to assisting passengers with hidden and non-hidden disabilities.
At Glasgow Prestwick Airport we are committed to assisting passengers with reduced mobility. We are responsible for providing special assistance at the airport and your airline is responsible when you board the aircraft.
If you need assistance on your flight, you should let your airline know at least 48 hours before you fly, ideally giving as much notice as possible for both your outbound and return journey.
Glasgow Prestwick Airport is delighted to be in partnership with AccessAble to further enhance our accessibility information across the airport’s site.
Having as much information available to our airport users can make the journey so much easier and allows your trip to be planned with the minimum of fuss.
We also provide access information for in and around the airport via the AccessAble website.
Security is a top priority at Glasgow Prestwick Airport and all passengers are required to be screened before going into our departure lounge.
Our security officers have completed Disability Awareness, Stomawise and Dementia Friendly training to help ensure that they are aware of sensitivity regarding various disabilities.
Click below for full details on our processes and regulations.
At Glasgow Prestwick Airport, we currently have a ‘Very Good’ accessibility rating from the CAA. To achieve this classification we must meet specified criteria for three main areas; performance against assistance waiting times, user satisfaction and effectiveness of consultation with local disability communities.
Latest CAA Accessibility Report 2023/24
We report on our performance against CAA passengers with reduced mobility standards on a six-monthly basis.
Have you booked special assistance with your airline but it’s not quite what you are looking for?
Are you travelling with someone who finds it difficult going into new and unfamiliar places?
If your answer to any of these questions is yes then we might be able to help!
Please take a few minutes to complete our assistance enquiry form, with as much detail as you can. Our team will get back to you as soon as possible.
Accessibility Committee Meeting Minutes
Every quarter Glasgow Prestwick Airport holds an Accessibility Committee, please see below meeting minutes.
Minutes – March 2024 Minutes – December 2023
Minutes – September 2023 Minutes – June 2023
Glasgow Prestwick Airport meets with South Ayrshire Autistic Society and the NHS to discuss training for staff members and other initiatives.
The Civil Aviation Authority, in cooperation with all UK airports, collects feedback on the quality of the assistance provided to passengers with reduced mobility. We would be grateful if you would take the time to complete a short survey on the assistance provided to you on departure and arrival at Glasgow Prestwick Airport.
A step-by-step guide to help you feel prepared and confident, whilst travelling through Glasgow Prestwick Airport. This story highlights what you may see and hear at each stage of your journey.
