IT Manager

  • Role: IT Manager
  • Contract Type: Permanent
  • Hours: 40 per week
  • Remuneration: Salary will be dependent on experience
  • Closing Date: 01/12/2022

Glasgow Prestwick Airport has (GPA) has an exciting opportunity for an IT Manager with excellent organisational and managerial skills to join our dedicated IT department. This is a brand-new role to support our growth journey, reporting directly to the Operations Director.

The ideal candidate will have relevant experience within a similar role with professional certifications required e.g., CCNA MCSA. The role requires an enthusiastic and motivated individual with an in-depth knowledge of IT systems and practices. The role is office based, 40 hours per week, Monday to Friday. Additionally, this role requires the individual to join an on-call roster.

Owned by the Scottish Government, Glasgow Prestwick Airport directly employs more than 250 people and supports over 4,000 jobs across the aerospace cluster. Situated in the heart of Scotland’s aerospace industry we offer a diverse range of in-house aviation services providing vital connections to the rest of the world.

Job Scope:

As an IT Manager, you will ensure efficient management, operation and development of all IT and electronic systems at GPA and assist in all other areas of the business as required. You will be accountable for our Cyber Security Manager, IT Systems Technician, and our Technical Services Engineers.

Key Responsibilities:

  • To provide effective management of departmental staff to ensure the effective and efficient provision of IT systems and technical services.
  • To ensure all systems are managed, documented, and protected to ensure required availability and performance.
  • Lead on asset management and tracking for IT hardware, software, and equipment and oversee audits and maintenance of IT assets.
  • Provide 2nd and 3rd line support for IT based systems.
  • Design, develop & lead the implementation of IT projects.
  • Be familiar with and conduct maintenance on the following systems/infrastructure:
  • – Airport PBX
  • – Mobile telephony
  • – Internal network infrastructure (switches, routers, hubs, cabling)
  • – Flight Information System
  • – Check-in & airline ticketing systems
  • – Access Control System
  • – CCTV System
  • – Photocopiers/Network Printing
  • – PA System
  • – Emergency Comms. & Facilities
  • – Customs Clearance Systems
  • – MT Fuel Logging System
  • – Car Parking Systems
  • – Financial Systems
  • – MS Azure/365
  • – IT Security Systems
  • – MDM
  • Establish appropriate working procedures to ensure the provision of a consistently high-quality level of systems implementation and support.
  • Regularly review and update the IT Departmental Risk Registers and implement effective mitigating control measures to minimise the impact of any risks.
  • Lead in the provision of IT support to a major emergency incident or special event.
  • Maintain documentary records of all work in support of regulatory requirements examined by external authorities.
  • Update IT schematics & diagrams.
  • Establish and maintaining policies and procedures for the effective use of computer systems within GPA.
  • Create IT disaster recovery/business continuity documentation for all IT systems.
  • In conjunction with the Cyber Security Manager implement best practice for end point devices to protect the computer installations against cyber-attack or compromise.
  • To play a key role in the future development and planning of operational technology at the Airport.
  • To keep up to date with developments in the industry and make recommendations to management for employing such technology where appropriate.
  • Contribute to the policies and procedures for the effective use of computer systems within GPA.
  • To develop the Departmental Management System incorporating a Safety Management System in line with company guidelines and format.
  • Manage the operational budget for the department.
  • Utilising GPA procurement policy to purchase departmental goods & services.
  • Negotiate and administer contracts and service level agreements related to IT Systems, Support and Data Management.
  • Produce any weekly and monthly reports required for the department.
  • Produce board papers for the request of relevant Capex funds.
  • Produce & implement a training plan for all staff within the department.
  • Provide cover as part of the wider Airport Engineering Systems Team (1 in 5 weeks) on call roster.

Qualifications Required:

The candidate should have relevant experience within a similar role with professional certifications required. For example; CCNA MCSA.

Experience of working on or with:

  • Microsoft Desktop and Server Operating Systems
  • Microsoft Azure/Office 365
  • General Server Administration and Desktop Support skills
  • Firewalls
  • Anti-Virus and other protective systems
  • Cyber security
  • Remote Access
  • Managed switches, routers, and other network infrastructure
  • Data backup applications
  • CCTV systems
  • Access control systems
  • Telephony
  • Supervising/managing teams
  • Mentoring or training staff members
  • Project management
  • Contract management
  • Departmental budgets
  • IOSH Managing Safely (or equivalent)

Abilities, Skills, Knowledge & Attributes:

  • Excellent oral, written, and interpersonal communications skills.
  • Ability to liaise with all levels of stakeholders, both internal and external, with limited supervision.
  • Ability to communicate effectively.
  • Ability to multitask & prioritise workload.
  • Good planning skills.
  • Good fault-finding skills.
  • An enthusiastic and motivated self-starter.
  • Ability to challenge traditional thinking and processes.
  • Using a decision-making process that provides a consistent set of steps leading to an effective decision / outcome.
  • Ability to drive change in the organisation.
  • Ability to work at height.
  • Pro-active; positive; enthusiastic; flexible; professional; organised; high integrity and excellent leadership skills.
  • Ability to obtain a full Airside driving licence.*

Salary will be dependent on experience and in addition you will:

  • Considerably learn and develop within a fast-paced aviation environment.
  • Be part of a dedicated, and supportive team.
  • Be auto enrolled into our pension scheme (enhanced upon request).
  • Have access to our health cash plan and other benefits.

Please note that to work at GPA you are required to:

  • Comply with UK Right to Work checks and provide associated relevant documentation at interview.
  • Confirm your identity by providing a copy of your passport or driving licence.
  • Provide GPA with a complete five-year referencing history inclusive of all employment, self-employment, and education. Any gap period of 28 days or more must be covered by a personal reference to which you must also provide contact details.
  • Upon request, provide a Criminal Record Check Certificate (Basic Disclosure) from Disclosure Scotland. This must not display any disqualifying convictions as detailed on the Civil Aviation Authority website.
  • Where applicable, undertake a Counter Terrorist Check (CTC) and understand that deployment to any security related activities is conditional upon the satisfactory result of such a check.

*In accordance with regulations, this role requires you to meet DVLA Group 2 medical standards so that you can drive on our airfield (including on runways / taxiways). Therefore, please only apply for this role if you can meet the following standards:

  • Vision – applicants must have a visual acuity (using corrective lenses if necessary) of at least 6/7.5 in the better eye and 6/60 in the other. Visual fields will be checked by confrontation method and If there is any doubt then an optician report is required.
  • Colour perception – applicants are required to distinguish the colours red, green and white using the Ishihara test plates (24) – 15 plates, presented in a random order, which must be identified without error or via an approved advanced colour vision test. The use of colour correcting lenses are not acceptable.
  • Hearing – applicants must have the ability to hear a forced whisper in either ear at a distance of 2 metres. In case of doubt an audiometric examination will be necessary.
  • General Health – applicants must disclose any medical condition, which might affect the ability to operate / drive safely. On disclosure of a medical condition which may affect the ability to operate / drive safely, reference is made to the Driver and Vehicle Licensing Agency (DVLA) “Assessing-fitness-to-drive-a-guide-for-medical-professionals”.

The above will be assessed via our occupational health partner during the recruitment process and does not affect your statutory rights associated with the Equality Act 2010.

If you are interested in applying, please complete the following: