Coronavirus: Keeping you safe when travelling

As International travel returns to Scotland, we have put in place measures to ensure the safety and welfare of our passengers and colleagues, all whilst continuing to provide our customer friendly and excellent service. 

Customers are reminded that you should not travel to the airport if you have or begin to experience Coronavirus symptoms. Government guidance should be followed. 

Some countries require passengers to show proof of a completed travel forms and a negative, COVID-19 test within certain timeframes of departure. We recommend that you make yourself aware of these requirements before travelling to the airport. More details can be found by visiting Ryanair’s website. 

When returning to Scotland, travellers are required to complete a Passenger Locator Form 48 hours before arriving, ensure they have necessary tests and provide a valid, negative, COVID-19 test. The Covid-19 test must be taken no more than 72 hours before the scheduled time of departure. This information will be checked by operators, and passengers with a positive test result or an invalid certificate will be refused boarding. More information can be found in the ‘Returning to Scotland’ tab below.

We would like to recommend that passengers read the safer air travel guidance for passengers, follow Government Guidance and travel advice including country entry requirements from the Foreign & Commonwealth Office and Scottish Government.

Visit Ryanair’s website for further information about measures they have put in place.

Passenger Journey Safety Measures

Travelling to the airport

Arriving by car

Passengers are advised to use their private vehicle where possible and we recommend that car parking is pre-booked. This will allow a contactless entry to all our car parks using automatic number plate recognition.

All car park touch points, including the barrier system and payment machines, are sanitised regularly for your safety.

To pre-book parking please visit our car parking booking site for the best price.

To ensure we are complying with social distancing measures only members of the public travelling should enter the terminal building. Anyone dropping off or picking up passengers should use the appropriate area and not enter the terminal building unless providing assistance.

Payment for pick up and drop off can be made at the payment machine in Car Park 1 or at the exit barrier. Touch points are regularly sanitised to protect you.

Please notewe are now cashless, please pay for any parking or pick up and drop off charges with card.

Public Transport

If you are travelling to the airport by other means, we advise that you follow travel safely guidance.

The airport's railway station will be regularly sanitised to protect everyone using this service. A sanitising station will be in place at the railway station for you to use.

For further information and timetables for rail and bus transport please visit;

Entry to the airport

No one should enter the terminal building if they are feeling unwell with symptoms of Coronavirus (Covid-19), please see important information above.

A one way passenger flow is in operation, we ask that everyone follows the appropriate signage to guide them through the airport.

Only passengers and staff members will be permitted to enter the terminal building. No other visitors should enter unless there is a specific reason that has been discussed and cleared with the airport team beforehand.

When entering the terminal building everyone should wear a face mask (mandatory), sanitise their hands at a sanitising station and respect physical distancing where possible.

All airport trolleys are sanitised regularly.

Check-in Desks and Information Centre

When in the terminal building, everyone should respect physical distancing measures.

We advise passengers to check-in online before travelling to the airport and have boarding passes available on a mobile phone or printed.

Passengers who have luggage to check in should wait in the queue at check in desks. Our check-in desks will have a perspex screens and agents will be wearing appropriate PPE to protect you and themselves. Those who have checked in online and don't have luggage to check in should make their way to departures.

Our information desk has a perspex screen in place for your protection and our agents will be available to assist wearing appropriate PPE.

Check-in and information desk cleaning procedures have been enhanced to ensure regular sanitising of these high traffic areas and hard surfaces.

All passengers should follow guidance given to them by airport personnel.

Passenger Assistance

Passengers who require assistance when travelling through the airport will still receive this service.

Further information can be found by visiting the Special Assistance webpages.

We ask passengers to compete an enquiry form as soon as possible to allow us to plan your support ahead of you travelling.

Any assistance equipment used will be sanitised after each use and our team will be wearing relevant PPE to protect you and themselves.

Security

Security is a top priority at Glasgow Prestwick Airport and all passengers will be screened before boarding.

Everyone going through security will be asked to sanitise their hands before and after the security process at sanitising stations provided for you to use. Please respect physical distancing measures in this area.

Be prepared 

Everyone should be prepared when going through security;

  • Liquids, aerosols, gels and lighters must be under 100mls and should be in a clear re-sealable plastic bag of no more than 20 x 20cm. These are limited to one per person and must be out of luggage for screening.
  • Hand sanitiser is permitted to be carried in hand luggage. This must be under 100mls and should be placed in a clear re-sealable bag.
  • Electrical equipment including laptop computers and other large electrical items must be removed from bags at the passenger security screening point and screened separately.
  • To pass through the metal detector or body scanner - boots, belts, items in pockets, scarves, large jewellery items, watches and coats/jackets should be removed before going through.

Screening

Items and any person going through security are still subject to being searched by security personal. Our team will be wearing appropriate PPE to protect you and themselves whilst conducting these searches.

Cleaning and hygiene measures

Security trays are regularly sanitised for your protection.

Face masks must remain worn through this process, please be prepared to remove these if asked by a team member for identification purposes.

Enhanced cleaning procedures have been put in place to ensure regular sanitising of this high traffic area and hard surfaces.

Departure lounge and boarding gates

Passengers are reminded to respect physical distancing from others.

Departure Lounge

Seating within our departure lounge has been re-arranged to ensure physical distancing is possible, we ask that all passengers keep their movement within this area to a minimum.

Sanitising stations and/or hand washing facilities are available in the departure lounge and boarding gates for you to use.

Enhanced cleaning procedures have been put in place to ensure regular sanitising of these high traffic areas and hard surfaces.

Boarding Gates

Perspex screens have been put in place to protect you and our team members.

Passengers will be required to scan their own boarding pass to minimise contact between passengers and team members. Please ensure you have your boarding card ready along with your passport open at the photo page.

Our team members will be on hand to support.

Retail and Catering

Nuance - Tax and Duty Free Shop
We are please to confirm that Nuance will be re-opening their doors on Saturday, 29 May 2021. Currently the store are only accepting card payments.

Par + Eagle Bar and Kitchen
We are pleased to confirm that the Par + Eagle will be re-opening on Saturday, 29 May 2021. Hot, cold and alcoholic beverages will be served. Food is currently not being served, we will advise when food service resumes. Please note: card payments only will be accepted in this restaurant.

Vending machines have been put in key areas before and after security to allow passengers to purchase refreshments these include - hot & cold drinks and snacks. PPE vending machines have also been put in place for you to purchase any items you require. 

We ask that where possible passengers pay using contactless payment methods. These machines also accept coins.

All of these machines will be sanitised regularly to protect you. 

WHSmith is currently closed. Plans are being put in place for their re-opening.

Returning to Scotland

Arriving into Scotland 

Travel Update

From 17 May 2021, the Scottish Government have introduced a traffic light system for passengers returning to Scotland from international destinations.

Entry requirements will differ depending on where passengers have visited in the last 10 days before arriving in Scotland and if they have travelled from a Red, Amber or Green destination.

  • Passengers arriving from red destinations will be required to enter hotel managed quarantine.
  • Passengers arriving from amber destinations will be required to self-isolate at home for 10 days and take two PCR tests on day two and day eight of isolation.
  • Passengers arriving from green destinations will not be required to self-isolate but must take a PCR test on day two of their arrival.

For more information on the new traffic light system visit the International Travel and Managed Isolation Guidance available on the Scottish Government's website.

Passengers travelling to Scotland from outside the Common Travel Area must have a valid negative COVID-19 test result, taken no more than three days before the scheduled time of departure. For information on testing locations abroad visit Ryanair's website.

Passengers PCR test will be checked by operators, and anyone with a positive test result or an invalid certificate will be refused boarding. For more information on this please visit - Scottish Government's Testing for people travelling to Scotland.

A passenger locator form MUST BE also completed before returning to the UK.

Leaving the Airport

Passengers are reminded of all safety measures put in place including regular cleaning or sanitising of handsrespect physical distancing from others and face masks should be worn until you leave the airport.

Please be prepared to remove your face covering if asked by a staff member for identification purposes.

Passengers should collect luggage and leave the airport as soon as possible.

A cleaning station has been set up for anyone needing to use an airport trolley with these being regularly sanitised for your protection.

No other visitors should enter the airport unless there is a specific reason that has been discussed and cleared with the airport team beforehand.

Ask a question

We understand this is all new information, but if there is anything that you would like more clarity on or would like to speak with a member of our team please complete the form below.

We aim to respond to enquiries within 72 hours.

Current Scottish Government Advice

Remember FACTS

To protect ourselves and others we must remember the FACTS.

Test and Protect 

The Protect Scotland app from NHS Scotland’s Test and Protect is a free, mobile phone app designed to help us protect each other and reduce the spread of coronavirus.

The app will alert you if you have been in close contact with another app user who tests positive for coronavirus. And if you test positive, it can help in determining contacts that you may have otherwise missed while keeping your information private and anonymous.

Using the Protect Scotland app, along with sticking to current public health measures, will help us to stay safe when we meet up, socialise, work or travel.

Download the app via