Aviation Services Agents (Aircraft Dispatch)

Providing an efficient handling service to all customers of the Airport, including aircraft crews and other operational departments.

•  To perform the daily dispatch, load control and FBO operation.
• To ensure a high level of customer service is provided to all passengers and crew.
• To ensure aircraft are handled and dispatched in compliance with all Regulatory,
  Airline, Company and Departmental policies and procedures.
• To co-ordinate all dispatch and ramp activities during the turnaround of passenger,
  freight and FBO aircraft ensuring this is done in accordance with all operator and
  local procedures (Turnaround Plan).
• To prepare load distribution and loading instruction reports for passenger and freight
  aircraft ensuring all parameters are adhered to.
• To perform or delegate passenger guidance ensuring safe movement on the apron.
• To keep all relevant parties fully informed of all aircraft movements via a flight
  schedule, FIDS, SITA, phone and email.
• To be competent in RT communication processes including the ground-to-air radio.
• To process handling requests and ensure the booking database is updated.
• To liaise with Airfield Operations to ensure efficient use of parking stands.
• Allocate the flights according to Dispatcher and FBO skill levels.
• To maintain an accurate log of aircraft movements and associated data.
• A basic knowledge of the Air Traffic Control system is required. For example, CFMU,
  slots and re-routes.
• A basic knowledge of weather is required. For example, decoding METARS and TAFS.
• To ensure appropriate crew briefings are available for all flight movements.
• To carry out the headset function during the push back process.
• To ensure accurate records are being kept. For example, station flight files and flight
  reports.
• To complete delay reports.
• To comply with company and Departmental uniform Regulations.
• To carry out Ground Handling Band 1 skills.
• There may be an opportunity to progress to the FBO fuel operation.
• To ensure maximum efficiencies within the operation, flexibility is essential. You will be
  required to assist in any area of Prestwick Aviation Services by multi-skilling to meet the
  needs of the business.

• Be 18+
• Comply with UK Right to Work checks and provide associated relevant documentation at interview.
• Confirm your identity by providing a copy of your passport or driving licence.
• Provide GPA with a complete five-year referencing history inclusive of all employment, self-employment, and education. Any gap period of 28 days or more must be covered by a personal reference to which you must also provide contact details.
• Upon request, provide a Criminal Record Check Certificate (Basic Disclosure) from Disclosure Scotland. This must not display any disqualifying convictions as detailed on the Civil Aviation Authority website.
• Where applicable, undertake a Counter Terrorist Check (CTC) and understand that deployment to any security related activities is conditional upon the satisfactory result of such a check.

• Vision – applicants must have a visual acuity (using corrective lenses if necessary) of at least 6/7.5 in the better eye and 6/60 in the other. Visual fields will be checked by confrontation method and if there is any doubt then an optician report is required.
• Colour perception – applicants are required to distinguish the colours red, green, and white using the Ishihara test plates (24) – 15 plates, presented in a random order, which must be identified without error or via an approved advanced colour vision test. The use of colour correcting lenses are not acceptable.
• Hearing – applicants must have the ability to hear a forced whisper in either ear at a distance of 2 metres. In case of doubt an audiometric examination will be necessary.
• General Health – applicants must disclose any medical condition, which might affect the ability to operate / drive safely. On disclosure of a medical condition which may affect the ability to operate / drive safely, reference is made to the Driver and Vehicle Licensing Agency (DVLA) “Assessing-fitness-to-drive-a-guide-for-medical-professionals.”

The above will be assessed via our occupational health partner during the recruitment process and does not affect your statutory rights associated with the Equality Act 2010.